Product Care
Daily maintenance & handling.
Miroooo electric toothbrushes are engineered for daily oral care. To keep your handle and brush heads in optimal condition, rinse the brush head thoroughly after each use and allow it to dry upright in an open area. Wipe the handle with a soft, damp cloth as needed, and ensure the charging port is completely clean and dry before connecting the USB-C cable.
Consumable brush heads should be replaced every 3 months for optimal plaque removal and hygiene.
Troubleshooting
Common product guidance.
To prevent premature wear or performance issues, please observe the following care tips:
- Avoid charging the device while wet or submerged;
- Do not use abrasive cleaning agents, harsh chemicals, or boiling water on the handle or brush heads;
- Avoid dropping or subjecting the handle to excessive physical impact;
- Use standard certified 5V USB power adapters for charging;
- Do not attempt to open, disassemble, or self-repair the internal motor and battery casing.
Support Help
Getting assistance with your device.
If you experience any difficulties with your Miroooo toothbrush, our dedicated support team is available to assist you. Email support@trymiroooo.com or contact us through our Contact Form with your order number, checkout email, a description of the issue, and helpful photos or video where appropriate.
Our team will provide prompt troubleshooting guidance, operating tips, or return instructions where applicable.
Resolution
Customer care & satisfaction.
If a product issue cannot be resolved through standard troubleshooting, Miroooo will provide an appropriate resolution, such as replacement parts, device replacement, or refund in accordance with our return guidelines and applicable consumer rights.
These guidelines are in addition to your statutory consumer rights under UK law.
Last updated: 16 August 2026.