- If you have any issues with your order, please contact us via this Contact Form within 07 business days of order delivery to explain your grievance. Our customer service department will then help provide a replacement or refund if deemed appropriate.
- There is no need to return your item under any circumstances. Please note that if you return your item without our prior request, we will not be responsible for any loss or additional costs resulting from your unapproved return.
Miroooo Product Support & Replacements
Our commitment is to ensure that your experience with Miroooo sonic electric toothbrushes and accessories is completely seamless. If you encounter any functional defect, transit damage, or order discrepancy, our support team will handle it swiftly and fairly.
Important Note: Please do not send items back to the return address on the shipping label without contacting us first. Returns made without prior authorisation cannot be processed and may result in lost parcels.
How to Report an Issue
To help us resolve your issue promptly, please reach out to our team with the following details:
- Your Miroooo order number and the email address used at checkout.
- A clear description of the issue or defect encountered.
- Photos or a short video demonstrating the defect or damaged packaging, where applicable.
Contact Customer Care
For any questions or support regarding our return and replacement guidelines, please get in touch:
Online Contact: Miroooo Contact Form
Customer Support Email: support@miroooo.co
Website: https://miroooo.co
Support Hours: Monday – Friday: 9:00 AM – 6:00 PM GMT