What is covered
Manufacturing faults.
Miroooo X and Miroooo X2 handles are covered by a two-year limited warranty beginning on the original date of delivery. The warranty applies to faults in materials or workmanship that arise during normal household use and in accordance with the supplied care instructions.
This warranty is available to the original purchaser and may require proof of purchase.
What is not covered
Wear, accidents and misuse.
The warranty does not cover:
- replaceable brush heads and other consumable parts;
- normal cosmetic wear, fading, scratching or changes that do not affect function;
- damage caused by accidents, impact, misuse, neglect or use outside the care instructions;
- water damage caused by charging while wet or exceeding the model’s stated water-resistance limits;
- repairs, alterations or opening of the handle by an unauthorised person;
- products bought from an unauthorised seller where purchase cannot be verified.
Making a claim
Contact support first.
Email support@miroooo.co with your order number, the email used at checkout, a description of the fault and photos or a short video where they help demonstrate the issue.
Do not send the product before receiving return instructions. We may ask you to complete reasonable troubleshooting first.
What happens next
Assessment and remedy.
If the claim is accepted, Miroooo will choose an appropriate remedy, which may be repair, replacement with the same or a functionally equivalent product, or a refund where required by law. Replacement products do not restart the original two-year period unless applicable law says otherwise.
This limited warranty is in addition to your statutory rights and does not exclude or restrict them.
Last updated: 16 August 2026.